Version v2026.1 • Effective Date: January 1, 2026
To guarantee reciprocal commitment and financial security for both parties, all projects operate under milestone escrow governance. Payments are split into phased deliverables (Kickoff Blueprint, Core Architecture, Functional Milestone, and Final Production Handover).
If a client requests project cancellation prior to the commencement of active code development or architectural blueprint approval (within 48 hours of initial order initiation), a 100% refund of the deposit (less standard payment gateway processing fees) is remitted within 5 to 7 business days.
Once active sprint development is initiated, refunds for completed milestones are non-refundable, as engineering hours and bespoke resources have been irreversibly allocated. For any unstarted subsequent milestones, all unallocated funds remain protected in escrow and will be refunded in full upon mutually agreed engagement termination.
All refund or cancellation requests must be submitted in writing along with the verified Order Number and Tracking Token to our billing command desk at billing@samirtechnologies.com or via the WhatsApp verification channel.